CHC52021 – Diploma of Community Services (Case Management)

• 78 weeks (18 months)
• Amount of Training is 1410 Hours
• Blended

20 Units are required for the award for this qualification including:

• 12 core units
• 8 elective units

CORE UNITS

CHCCCS004	Assess co-existing needs
CHCCCS007	Develop and implement service programs
CHCCCS019	Recognise and respond to crisis situations
CHCCSM013	Facilitate and review case management
CHCDEV005	Analyse impacts of sociological factors on people in community work and services
CHCDFV001	Recognise and respond appropriately to domestic and family violence
CHCDIV001	Work with diverse people
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003	Manage legal and ethical compliance
CHCMGT005	Facilitate workplace debriefing and support processes
CHCPRP003	Reflect on and improve own professional practice
HLTWHS003	Maintain work health and safety

ELECTIVE UNITS

CHCCSM009	Facilitate goal-directed planning
CHCCSM010	Implement case management practice
CHCCSM012	Coordinate complex case requirements
CHCCSM016	Undertake advanced assessments
CHCCDE028	Work within organisation and government structures to enable community development outcomes
CHCPOL003	Research and apply evidence to practice
CHCDEV004	Confirm developmental status
CHCCSL002	Apply specialist interpersonal and counselling interview skills

Pathways into this course: There is no specific requirement to enter into the course.

Pathways from this course: Students may progress to higher level courses within and/or across the community/health sector such as:

• CHC62015 – Advanced Diploma of Community Sector Management
• CHC51015 – Diploma of Counselling
• CHC53315 – Diploma of Mental Health
• CHC50421 – Diploma of Youth Work
• BSB50420 – Diploma of Leadership and Management
• HLT54121- Diploma of Nursing
• Bachelor of Social Services

Student gets 1 year full credit into IHM’s Bachelor of Social Work on completion of Diploma of Community Services

The jobs can be wide and varied including being a:

• Senior Youth Worker
• Aboriginal Housing Worker
• Community Development Worker for Social Housing
• Assistant Community Services Worker
• Community Work Coordinator
• Support Facilitator (Disability)
• Support Facilitator (Community Services)
• Community Housing Worker
• Assistant Community Worker
• Coordinator of Volunteer Worker
• Community Access Coordinator
• Pastoral Care Counsellor
• Youth Housing Support Worker
• Housing Manager
• Welfare Support Worker
• Case Coordinator (Disability)
• Housing Assistant
• Community Recreation Coordinator
• Community Housing Resources Worker
• Family Services Coordinator
• Pastoral Care Worker
• Community Worker

The total tuition cost for domestic students for the CHC52021 – Diploma of Community Services (Case Management).

Full Fee: $5,990.00

State	Funding
Victoria	If the student is eligible, for Government funding, student pays $0*
Western Australia	If the student is eligible, for Government funding, student pays: $1,514.70 If holds valid concession student pays $448.80 #
New South Wales	Please contact us for the current fee options.#

^*State and federal government funding is available for eligible candidates

^#Tuition Fees do not include any additional resources such as books, uniforms, equipment, printing, duplicate student id card etc

Over 50 years of age? Speak to our team to avail 50% course fee scholarship.

To know more about the IHNA Fees & Charges, click here.

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees”

Melbourne (CBD) Campus Level 5 & 6, 131 Queen Street, Melbourne, VIC – 3000, Australia

Melbourne (Heidelberg) Campus 597-599, Upper Heidelberg Road, Heidelberg Heights, VIC – 3081, Australia

Perth Campus Level 2, 12 St Georges Terrace, Perth, WA – 6000, Australia

Sydney Campus Level 7, 33 Argyle Street, Parramatta, NSW – 2150, Australia

MODE OF DELIVERY

BLENDED

(Blended: online real time theory tutorials with on campus skills training in a simulation environment)

The course is provided through Blended mode of delivery. It will be delivered over 1410 hours including theory, self-paced structured e-learning, simulation training and 240 hours of work-based training/ Professional Experience Placement (PEP).

20 contact hours per week will be delivered through synchronised online learning which includes on-campus simulation based training / assessment.

Besides the above structured learning, students are advised that they will be required to do approximate 15 hours per week of unstructured learning.

Students are required to attend 20 contact hours per week physically at the campus and Professional Experience Placements.

The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry.

IHNA Admission Requirements

• 18 years of age and above at the time of commencement of the course*
• Successful completion of an Australian Year 12 course or equivalent.

  *Mature age students (22+) may also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the applicant to meet course requirements.

Additional Requirement

• Language, Literacy and Numeracy (LLN) requirement

  All students are required to undergo the LLN test proffered by IHNA for their suitability to be determined for undertaking the course successfully.

• Digital literacy
  1. Basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use
  2. Having own computer (desktop or laptop) to facilitate the training and assessment. Recommended Laptop requirements: Core i3 Processor, 4 GB of RAM, Operating system; Windows 7 or later version, Screen; 10” or higher, Microsoft Office or Open Office Program, Adobe Reader and Antivirus Program.
• Professional Experience Placement (PEP) requirements
  1. A satisfactory National Police Clearance (NCC) or Australian Federal Police (AFP) Clearance certificate
  2. Immunisation records
  3. Working with Children Check (WWCC)
  4. National Disability Insurance Scheme (NDIS) Clearance
  5. Students must declare a disability or disorder (if any), or if they are on any medication which may require reasonable adjustments.

In situations where a student does not meet the above requirements, there is a possibility that they may not be able to participate in practical placements. This could potentially impact their overall progress in the course. It’s important for students to fulfill these requirements to ensure a successful completion of the course and maximize their learning opportunities during practical placements.

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

• Knowledge Based Assessments (KBA)
• Simulation Based Assessments (SBA)
• Professional Experience Placement (PEP)

Recognition of Prior Learning (RPL)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

Credit Transfer(CT)

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

1. Application: Submit your online application by clicking “Apply Now” on the top right corner of the course page.
2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.

• How long will it take to complete this course?

  Duration of the course is 52 weeks

• Can I study at my own time ?

  Yes, you can study at your own time however if you are an international student or domestic student receiving government funding or is mandatory that you attend classes.

• Do I need to visit campus for any session ?

  International students should attend campus for 20 hours in a week. Domestic students are required to attend campus

• Can I do the practical assessment or Simulation based assessment (SBA) at campus?

  SBAs (Simulation Based Assessments) can be done online.

• Is there any flexibility in attending SBA ?

  Ideally it would be best to attend the SBA when it is scheduled by the trainer. Some of the SBAs require an audience which may be difficult to achieve if all the students do not show up for SBA at the scheduled time.

• Do you Offer Professional Experience Placement (PEP)?

  IHNA (Institute of Health and Nursing Australia) assists students in finding placement. However, we highly recommend students to volunteer at a community service organisation which might to lead to gaining work placement or even a job.

• Can I do 1 day in Morning batch and remaining sessions on Evening batch?

  Students should stick to morning or evening batch. It’s not recommended that students switch. If student cannot make it on the scheduled time because of extenuating circumstances, then they can attend the other session or listen to the recording.

• If I choose the morning 2-day class batch, in case I am unable to attend any 1-day class, can I study it on my own time?

  Yes, you can catch up what you missed by listening to recordings and contacting the trainer on support days.

• Is the PEP flexible?

  PEP is flexible on term of which days you complete the placement. The total number of hours to be completed and the activities to be completed are not negotiable. You can do more than 3 hours but not less than the stipulated 120 hours.

• Are the SBA and PEP mandatory?

  Yes, SBA and PEP are mandatory.

• How many days I must attend class? Is there any flexibility in attending class?

  Classes are schedule on Wednesday, Thursday and Friday, Student engagement is mandatory in all three days. It can be captured through attending classes, completing activities in canvas and in student hub.

• Can I fast track this study?

  You can fast track if you have RPL or credit transfer for some of the units. If you are a full fee-paying student, you can fast track it.

• Can I get RPL or credit transfer?

  RPL and credit transfer is possible provided you have the proper evidence to prove you have the relevant knowledge and skills.

• Can I complete the course fully online without attending class?

  Completing the course online fully is available for full fee-paying students for $4900.

• Is there any pre-recorded session?

  Pre-recorded session for all units are available to students in canvas.

• Is it mandatory to attend full day class?

  It’s not mandatory to attend full day of class.

• Is there any problem if I missed 01 – 02-hour class on a scheduled day?

  Students will be able to catch up if they miss a one or two hours. However, its ideal not to miss the first couple of hours.

• What software proficiency I will learn in SBA?

  You will be using 3 different platform to complete the course, Student hub, Canvas and Clinsoft and MS office suite.